Blog - Resident Experience
Community Matters
Thoughts on the future of residential living, from the people and teams creating it.
Resident Experience
Sugar + Openpath Integration Case Study: Post Real Estate Group
In an effort to offer keyless entry to their residents, give managers the ability to remotely unlock doors and ultimately enhance their overall resident experience, Post Real Estate Group rolled out Sugar and Openpath across 3 properties in Los Angeles, CA. Openpath smart readers and smart hub controllers were installed at each building and integrated with the Sugar resident experience platform to create an all-in-one app where residents could unlock doors and engage with their community.
5 Ways Manager Communication Impacts Resident Experience
Residents really care about communication. If you’re looking to improve your AREX score and take your resident experience to the next level, you have to prioritize resident communication. How quickly you respond to your residents will determine resident satisfaction.
Why Is Resident Experience So Important?
.jpg) One of the biggest mistakes property managers make is neglecting the resident experience. This leads to high resident turnover, negative online reviews, and decreased revenue. By improving the resident experience, managers can easily attract new residents and increase lease renewal rates.
3 Simple Ways to Take Your Resident Experience to the Next Level
If you’re looking to improve your AREX score and really take your resident experience to the next level, it’s time to look into the daily needs of your residents. What you do for your residents will define whether you have a happy community or a constant need for damage control.
Apartment Living: How to Be a Good Neighbor
Apartment living may create some new challenges when it comes to learning how to be a good neighbor. Follow these steps to get started on the right foot — and maybe even make friends.
How the Pandemic Changed Apartment Living Forever — For the Better
Apartment living changed during the pandemic. Find out which changes are here to stay.
How Multifamily Buildings Can Help You Find Community
Renters are often afraid that moving into a multifamily building means that they will lose the neighborhood feel and sense of community. Sugar is helping to ensure that is not the case.
Here Are the Top Apartment Amenities Residents Want in 2021
From green amenities to smart technology, renters are in search of amenities that will provide them with increased safety and convenience.
How to Keep Your Residents Happy During COVID-19
Once you have a community of residents, you must do everything you can to keep them for the long term. There’s no better way to do that than to establish and maintain good relationships with them.